Refund Policy
Last updated: 10 September 2026
The guarantee, in one paragraph
Every product sold on this website carries an unconditional 60-day money-back guarantee. If, within 60 days of your purchase, you decide the product is not for you — for any reason, or for no stated reason at all — you get your money back in full. You do not have to justify the request, return anything, or complete the material first. This applies to all four products: The Call of the Angel, Dream Reset, The 7 Hermetic Laws and The Abundance Morning Ritual, and to each of them separately.
How to request a refund
There are two routes. Either works, and both lead to the same result.
- Write to us. Send an email to soporteyumi@gmail.com from the address you used at checkout, with the word “refund” and your order number in the subject line. We forward it to Digistore24 the same business day.
- Go directly to Digistore24. Digistore24 GmbH is the authorised reseller that processed your payment, and it processes the refund. Use the support portal at digistore24.com/support, or the link in the order confirmation email Digistore24 sent you, and enter your order number and the email address used for the purchase.
Your order number is in the purchase confirmation email. If you cannot find it, write to us with the email address and approximate date of purchase and we will locate the order.
How long it takes
- We acknowledge every refund request within 24–48 business hours.
- Digistore24 issues the refund to the original payment method — the same card, PayPal account or bank account you paid with. We cannot send it anywhere else.
- The money typically reaches you within 5–10 business days of the refund being issued. The exact timing is set by your bank or card issuer, not by us.
- You will receive a confirmation from Digistore24 when the refund is processed.
What happens to your access
When a refund is issued, the licence granted in our Terms & Conditions ends. Please delete any downloaded files. Access links associated with the order are deactivated.
Digital products and your statutory right of withdrawal
Our products are digital and are delivered immediately after purchase. Under the consumer law of several jurisdictions — including the European Union — the statutory 14-day right of withdrawal for digital content can lapse once download or access begins with the consumer's express consent.
Our 60-day guarantee is granted voluntarily and goes further than that statutory right. It lasts more than four times as long, it applies whether or not you have already downloaded and used the material, and it does not require a reason. It is given in addition to, and never in reduction of, any mandatory statutory right you hold as a consumer in your country of residence.
Limits
The guarantee is a genuine one and we honour it without argument. The only situations in which we decline a request are:
- the request arrives more than 60 days after the date of purchase;
- the same person has already been refunded for the same product and purchased it again;
- the product has been redistributed, resold or published in breach of the licence in our Terms & Conditions.
Chargebacks
Please contact us or Digistore24 before opening a dispute with your bank. A refund request is faster than a chargeback and always resolves in your favour within the guarantee period. If something has gone wrong, one email fixes it.
Questions
Write to soporteyumi@gmail.com — a real person reads it and answers within 24–48 business hours. More ways to reach us on the contact page.